You’ve probably heard that “neither snow nor rain nor heat nor gloom of night” will slow your Postal Service delivery. In today’s demanding world of pharmaceutical logistics, the elements of nature can’t ever be allowed to risk safe drug deliveries either.
Temperature-sensitive drugs like insulin, vaccinations and inhalers must be temperature controlled from the moment they’re manufactured to the moment they make contact with the body. If delivering meds on time and on temperature is the goal, cold chain shipping is how pharmacies meet that goal.
Pharmaceutical cold chain shipping techniques have advanced rapidly, and new technologies are constantly improving how sensitive drugs can be both temperature controlled and environmentally responsible. Recyclable gel packs, insulated natural packing materials, temperature monitoring strips, and even weather-predicting algorithms are all tools to limit temperature exposure and environmental impact.
Taylor, a leader in kitting, fulfillment and cold chain distribution, wanted to better understand the best practices, technologies and thinking that pharmacies use to keep drugs temperature controlled and effective.
Taylor hired an independent research firm to survey a random sample of 155 Pharmacy Leaders about their approach to cold chain distribution for pharmaceuticals. The study’s margin of error is +/-6% at the 95% confidence level.
98% of Pharmacy Leaders say managing cold chain delivery risk is a top priority.
90% of Pharmacy Leaders prefer to have a routine, daily delivery rather than sporadic, unannounced deliveries.
89% of Pharmacy Leaders say that receiving drug shipments from vendors who aren’t certified would be a serious risk to their business and patients.
Pharmacy Leaders say that a close relationship with their cold chain distribution vendor increases drug safety by an average of 70%.
88% of Pharmacy Leaders say they prefer to use just one source for all their cold chain supplies.
86% of Pharmacy Leaders say their products have consistent branding and costs from location to location.
Pharmacy Leaders today use 64% recyclable materials compared to 47% five years ago.
Only 60% of Pharmacy Leaders say they deeply understand the best practices of cold chain distribution.
Pharmacy Leaders who have centralized their shipping to one main source are nearly 2x more knowledgeable than those who haven’t about the best practices of cold chain distribution.
On average, Pharmacy Leaders want their packaging diagrams tested at least every six months.
79% of Pharmacy Leaders say they expect their fulfillment vendors to proactively find ways to make their packaging more sustainable.
The top cold chain packaging goal of Pharmacy Leaders in 2022-2023 is high recyclability.
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Temp strips were the technology most mentioned by pharmacies to measure the safety of temperature-sensitive medications.
The top quality that Pharmacy Leaders require of a shipping vendor is certifications.
60% of Pharmacy Leaders won’t do business with a fulfillment vendor that doesn’t use the most modern temperature-controlled shipping methods.
58% of Pharmacy Leaders won’t do business with a fulfillment vendor that doesn’t have an extensive warehouse footprint across the U.S.
59% of Pharmacy Leaders won’t do business with a fulfillment vendor that can’t deliver the same SKUs to every pharmacy location.
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53% of Pharmacy Leaders say staffing shortages are limiting their ability to detect deliveries that don’t meet temperature standards.
74% of Pharmacy Leaders say longer cooling times without increasing weight is one of their top five goals.
The concerns and preferences of Pharmacy Leaders sampled for this study were remarkably consistent. The three main takeaways of this study are as follows:
Taylor is a leading provider of cold chain, with more than 20 years of experience and a network of 34 cold chain warehousing and distribution facilities. Want to improve your cold chain shipping program? Contact Taylor to learn more.