In this episode Bradd shares how MultiCare is leveraging cutting-edge innovations like autonomous robots and drones to elevate care delivery.
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Healthcare Forms Automation Software
Expand the reach
and capabilities of
your EHR.
With iMedHealth, Taylor Healthcare provides hospitals and health systems with a single source of digital solutions that improve patient-provider communication and systemwide performance.
- Patient Consent Software
- EHR Downtime Systems
- Medical Forms Automation
- Patient Engagement Solutions
Taylor Healthcare is a leading healthcare solutions consultant and
partner to many of the most recognizable health systems in the industry.
Digital Solutions Designed to Enhance Your EHR
iMedHealth is a single cloud-based platform that
seamlessly integrates with your EHR.
iMedHealth provides you with a suite of digital solutions
that enhance informed consent, streamline downtime
operations, and bolster patient education and engagement.
iMedHealth EHR-Integrated Solutions
Connect your EHR to iMedHealth
Straightforward Integration and Interoperability
iMedHealth integrates with all major EHR systems, allowing you to access its
full suite of solutions directly within your existing workflows. With real-time
data exchange between iMedHealth and your EHR, you can manage patient
information and complete essential tasks without switching platforms.
EHR System Integration
Regardless if you're a large healthcare system or a single doctor’s office, the installation and integration of iMedHealth is scalable to your requirements.
iMedHealth seamlessly integrates with your existing EHR, allowing you to navigate between your system and the information housed in iMedHealth with ease.
It will feel as though it was part of your EHR all along.
EHR Interoperability
iMedHealth is embedded within your EHR and launches in a browser-in-browser style, allowing you to access its solutions and information without leaving your EHR or opening a new browser window.
Updates in iMedHealth are automatically stored within patient records in your EHR, ensuring that informed consent, patient education, downtime preparedness and other workflows are not disrupted.
A seamless, integrated approach to patient care.
Pre-Visit
- Reduces Administrative Load: Patients complete intake forms in advance, saving staff time on paperwork.
- Improves Patient Preparedness: Welcome materials ensure patients arrive informed and ready.
- Streamlines Informed Consent: Patients can pre-read consent forms, speeding up in-office processes.
In-Visit
- Increases Efficiency with Digital Forms: Patients can sign consent documents on their devices, reducing paperwork delays.
- Ensures Language Inclusivity: Documents and materials are provided in the patient's language, reducing communication errors.
- Maintains Care Continuity: iMedHealth ensures access to clinical documentation and patient IDs, even during EHR downtime, preventing disruptions.
Post-Visit
- Simplifies Discharge Instructions: Patients receive digital postoperative instructions and rehab recommendations on their preferred device.
- Engages Patients in Ongoing Care: Follow-up surveys and care instructions keep patients engaged, improving outcomes and reducing readmissions.
Informed Patient Consent Solutions
Your informed consent process influences everything from patient satisfaction and legal risk to revenue. The far-reaching impacts are too important to hospital operations to keep relying on paper-based processes.
Electronic informed consent technology greatly enhances patient-provider communication and joint decision-making, and empowers patients to advocate for their own health.
Informed Consent with iMedConsent™
Enhanced Communication
Taylor Healthcare’s iMedConsent software
enhances the patient-provider relationship and
reduces malpractice risks by digitizing the
informed consent process.
Patient-Specific Consent Forms
With iMedConsent, physicians can tailor consent
forms in advance for each patient, ensuring the
information is relevant and specific to their needs.
Patient Satisfaction and Convenience
Patients have the flexibility to review and sign
consent documents digitally from anywhere, on
any mobile device, providing ample time for
informed decision-making.
Trusted by more than 250 health systems, including the U.S. Department of Veterans Affairs.
Risk Management
Informed consent documents are never lost or misplaced.
Patient Satisfaction
Patients can sign informed consent documents from anywhere with their own mobile devices.
Regulatory Compliance
Consistent information is used in consent processes by all providers and facilities.
Operational Efficiency
Operating rooms do not sit unused while consent forms are located.
Digital Informed Consent Forms Library
iMedConsent utilizes a curated content library called iMedContent that provides comprehensive clinical information for more than 5,000 treatments and procedures.
- Direct integration into Epic and CERNER/Oracle.
- Customizable patient-specific informed consents describing procedures and treatments in detail, benefits, risks, alternatives and more.
- New procedures and treatments are added to the library as innovations occur.
- Optimized for best practice patient literacy objectives and available in English, Spanish, Arabic, Chinese, Dutch, French, German, Hindi, Italian, Malay, Portuguese, Thai, Vietnamese and more.
- A dedicated content team regularly reviews existing content to ensure accuracy.
Mobile Signature Capture for Informed Consent
Enable shared decision-making from anywhere. A key feature of iMedConsent is iMedEngage, which includes Taylor Healthcare’s patented, HIPAA-compliant mobile signature capture technology.
- Patients can fill out intake forms ahead of their visit.
- Patients can review and sign informed consents from their own mobile devices.
- The need to invest in hospital-owned signature devices is reduced.
- There are no apps to download or new passwords to remember.
Telehealth-Enabled
Telehealth is an integral part of healthcare. It enhances patient satisfaction and helps physicians deliver faster care. That’s why iMedConsent is a completely web-based application.
- Available in software-as-service (SAS) configurations.
- Interfaces with most EHR and document management systems.
- Patients interact with physicians and provide consent using their own digital devices.
- No office visits are necessary.
Patient Education and Engagement Solutions
As patient-as-consumer preferences shift, it’s extremely important for
healthcare providers to use as many media forms as possible to educate and
engage patients, and do so in their preferred channel of communication.
Patient-Provider Communications Challenges
When it comes to patient education and engagement solutions, the healthcare industry is
still finding its way in the digital landscape. This is why iMedHealth is designed to be a
digital distribution platform that serves as a complement to patient
portals and patient information access.
Health Literacy
Language Barriers
Time Constraints
Cultural Differences
Different Learning Styles
Emotional and Cognitive State
Resource Limitations
iMedHealth: Bridging the Gap to Health Equity
General healthcare forms are often lacking when it comes to considering patient health and cultural literacy.iMedHealth improves shared decision-making through clear, culturally sensitive digital consent forms that empower patients to make informed decisions about their care.
Documentation in the patient’s preferred language
Help patients understand procedure risks
Complex medical terms made easy-to-understand
Close the loop regarding follow-up care
Patient-friendly and physician-focused content
Win/win outcomes for both patient and provider
How iMedHealth Drives Digital Adoption
When you use iMedHealth, you're also promoting the adoption of digital
services to your patients. Whether you are trying to increase patient portal
adoption or are using other communication methods to digitally engage with
patients, iMedHealth supports both efforts.
Raising Digital Engagement with Patients
Digital Intake and Consent Forms
Documentation can be filled out ahead of appointments and procedures, giving patients the time they need to fully review and understand the information.
Patient-Specific Multimedia
Materials including videos, text messaging and other digital multimedia as well as mail, documents and handouts can be customized for each patient.
Digital Document Library
Access to thousands of digital patient education documents including anatomical images, pre-procedure and discharge instructions, and drug monographs.
Supporting Patient Portals
If your organization is using a patient portal, iMedHealth can help you get more patients to
sign up. Research shows that patients prefer online and mobile solutions when it comes to
interacting with their healthcare providers.
Increase Patient Portal Access
iMedHealth solutions can be used as gateways to your patient portal, using links to promote your portal and giving patients who have not yet opted in opportunities to sign up.
Structure Information
While patient portals house patient health records, there are still some forms that don’t quite fit in that structure. iMedHealth can serve as a digital platform for these forms.
Enhanced Communication
Patient portals help patients and physicians interact without extra office visits. iMedHealth furthers this flexibility with digital documentation that can be reviewed at home.
Healthcare Forms Automation
iMedHealth features a web-based application called iMedAutomate.
iMedAutomate streamlines the creation and management of clinical,
administrative and departmental documentation.
Healthcare Document Management
iMedAutomate uses a workflow engine that helps you create and manage content. It's an easy-to-use intuitive system that accelerates the development, approval and updates of both electronic and paper forms.
- Identify exact roles and a content approval hierarchy
- Define form and content design as well as change and approval workflows
- Speed up document and content turnaround through multiple process owners
- Ensure compliance clinical content creation and change management policies
Medical Forms Automation Services
While iMedHealth can completely eliminate paper through purely digital forms in many instances, certain documents will need to remain paper-based.
iMedAutomate provides an enterprise library for documents, organized in a customizable folder hierarchy. Users are able to print patient-specific documents on-demand at the point-of-care merged with patient demographics and barcodes.
- Significantly reduces costs on preprinted forms and patient ID labels
- Improves version control and compliance
- Supports The Joint Commission, DNV GL NIAHO® and ISO 9001 standards
- Streamlines workflows, giving more time to clinicians for patient care
EHR Downtime Systems Solutions
EHR unavailability will occur sometime in a healthcare environment. It’s not a matter
of if, but a matter of when. Each situation represents hazards that directly affect
patient care and physicians’ ability to provide it.
$20 Billion: How much hospitals spend
yearly on EHR downtime.
iMedDowntime is your solution.
iMedDowntime can be added to
iMedAutomate to provide robust and resilient
downtime contingencies for clinical
documentation processes within the EHR,
ensuring uninterrupted care and operations.
EHR Downtime Contingency Planning
iMedDowntime Benefits
iMedDowntime allows for your document library to be accessed on local workstations throughout the health system. Users can access compliant downtime versions of clinical forms without needing to stock costly and often-out-of-date downtime preprinted forms.
Solutions for Every Downtime Situation
Enhance patient safety and care by being prepared for and defending against any type of outage.
- Ransomware threats and attacks
- Total power outages
- CPOE, ADT or entire network outages
- Natural disasters
- Outages that last weeks instead of days or hours
EHR unavailability and outages can lead to increased risks across the entire healthcare organization.
Cybersecurity Threats
Continue to function efficiently and effectively while resolution is sought.
Patient Safety
Eliminate the risk that invariably comes with handwritten wristbands, labels and orders.
Operational Efficiency
Treat patients without the need for overtime and manual workarounds.
Systemwide Standardization
Reduce obsolescence by making pre-printed forms and documents unnecessary.
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