Discover how Taylor’s bold direct mail approach helped BHG Money boost response rates and redefine program success.
Direct Mail Marketing Services
direct mail marketing.
Reach your marketing goals and maximize your ROI with Taylor’s state-of-the-art printing technology and industry-leading data management techniques.
most recognizable organizations in the world.
Tap the Power of Direct Mail with Taylor
How Direct Mail Can Grow Your Business
Any conversation about direct mail always leads to the same question:
Is direct mail still worth the investment? The answer is yes.
Higher Response Rates
Research has shown that direct mail marketing delivers higher response rates compared to email marketing.
Tangibility
Direct mail can create a physical connection that digital cannot.
Technology
Personalization and data-driven strategies are stronger than ever.
Credibility
Customers often trust direct mail more than unsolicited emails.
Brand Loyalty
Sensory experiences can lead to more emotional connections.
74%
of marketers say direct mail delivers the best ROI, response rate and conversion rate.
62%
of consumers say direct
mail has inspired them to
take action.
72%
of consumers read direct mail the same day they bring it into their homes.
Competitive Advantage
It’s not only consumers who enjoy direct mail. Studies show that marketing leaders still view direct mail as a competitive advantage, and with good reason.
Consistency
Campaigns with direct mail regularly produce a higher ROI than solely digital campaigns.
More Creativity
Working on direct mail campaigns creates excitement amongst creative teams.
Longevity
Direct mail can offer repeated exposure to your brand and your messaging.
Reliability
Direct mail is physically delivered to a recipient's mailbox, ensuring that it is seen.
Direct Mail Marketing Services
Taylor is your single source for direct mail printing, mailing and automation. From creative design to comprehensive distribution, our direct mail services are tailored to meet your specific marketing objectives.
Direct Mail Campaigns
We’re one of the most sophisticated providers of direct mail in the nation. From conceptualizing compelling messages to delivering high-quality print materials, everything needed for a high-performing direct mail campaign is available through Taylor.
How to Create a Direct Mail Marketing Campaign
Whether you’re promoting a new product, announcing a special offer or keeping up with long-term customer relationships, creating an effective direct mail campaign involves several key steps.
Target Audience
Clearly defining your audience determines the design, copy and offer of your mail piece.
Compelling Copy
Personalized and concise messaging leads to more engagement with recipients.
Call to Action
Giving the recipient a distinct course of action is crucial to increasing response rates.
Strong Design
Design must be attention-grabbing and align with your brand image and voice.
Omnichannel Strategy
Combining direct mail with digital marketing to reinforce message and maximize reach.
Track Performance
Optimize future campaigns with data and analytics tools that track campaign metrics.
Targeted Direct Mail Marketing
Ensure your message reaches the right people at the right time with our targeted
direct mail marketing services. Using precise demographic, geographic and behavioral
data, we tailor your mailing list to focus on the most relevant and receptive audiences.
Omnichannel Direct Mail
Integrating your direct mail marketing with your digital channels creates a seamless customer experience. Taylor’s omnichannel solutions ensure that your marketing is consistent across platforms, blending offline mail with online interactions like email and social media. This unified approach amplifies your brand message and enhances customer engagement.
Integrating Direct Mail
with Digital Marketing
Combining direct mail with digital marketing significantly enhances the effectiveness of your campaigns by using the strengths of both channels. This leads to more informed decisions and optimized future campaigns.
Direct mail's tangibility can capture the recipient's attention, while digital marketing can provide immediate access to additional information through QR codes or personalized URLs (PURLs).
By incorporating direct mail into an omnichannel strategy, your organization can strengthen customer relationships and build more connections using multiple touchpoints.
Direct mail benefits from the data analytics techniques used for tracking digital interactions, which helps ensure direct mail messaging is relevant to customer interests and behaviors.
Direct Mail Data Analytics
Use data you already have to optimize your direct mail marketing strategy.
Taylor’s advanced data analytics tools allow you to track the performance of campaigns in real time. They also provide you with the insights you need to improve future campaigns, including customer behaviors, engagement rates and more.
Combine your direct mail with digital marketing and other communication channels to create seamless customer experiences. Build marketing campaigns based on customer preferences and 1:1 interaction.
Regular Mail vs. Direct Mail
When considering your mailing strategy, it’s important to understand the difference between regular mail and direct mail.
Regular mail describes general delivery methods typically used for non-promotional messaging. Direct Mail is a targeted marketing tool designed to reach specific recipients with personalized messaging and offers. Direct mail offers greater precision, impact and ROI compared to regular mail.
USPS Direct Mail
Taylor works closely with you and the postal service to ensure your
direct mail campaigns are efficient and cost-effective. We manage
everything from postage optimization to bulk mailing discounts,
and help you get the most value from your marketing budget.
Postage Optimization
Commingling
Taylor’s commingling services allow for daily pickups and reduced postage expenses by combining your mail pieces into one shipment.
Dropshipping
We can ship mail to the postal facility closest to the recipient, maximizing postage discounts.
Co-Palletization
Our co-palletization strategies unlock additional dropship discounts for standard marketing mail pieces.
For agencies that want to enhance their direct mail advertising, Taylor is the single source for the creative services, personalization and data-driven technology, and omnichannel capabilities you need.
Direct Mail Printing Services
Taylor’s direct mail printing services provide you with high-quality, personalized
print solutions through precise design and expert printing.
Direct Mail
Design Services
Direct mail is not limited by space or format like other types of direct marketing. Our award-winning creative teams develop mail pieces that maximize deliverability and increase response rates.
Lenticular
Direct Mail
The dynamic effects of lenticular printing gives your direct mail a sense of movement and depth that engages recipients. Lenticular direct mail is proven to drive engagement and is perfect for special promotions or high-impact campaigns.
Direct Mail
Kitting
Assembling direct mail packages and coordinating their delivery is very complex. The direct mail kitting experts at Taylor streamline the entire process for you. Save time, reduce costs and ensure accurate production and on-time delivery.
Direct Mail Print Finishes and Embellishments
Finishes and embellishments play a crucial role in direct mail. They make your mailpieces stand out from plain envelopes and flyers and amplify your brand voice and message.
- Glossy coatings
- Foil stamping
- Textured finishes
- Die-cut shapes
- Embossing
- Debossing
Interactive elements such as pull tabs, QR codes and augmented reality features can create a more memorable experience, bridging the gap between your physical and digital marketing efforts.
Automated Direct Mail
Taylor’s state-of-the-art solutions allow you to automatically generate
personalized, data-driven mailings. Automated direct mail keeps your
campaigns timely, relevant and efficient.
Direct Mail API Integration
Our automated direct mail tools seamlessly integrate with your existing marketing platforms to deliver direct mail based on customer actions, behaviors or timelines.
Our APIs offer flexibility and scalability, allowing you to build customized workflows that automatically send the right message to the right person at the right time.
Direct Mail Software
Taylor’s automated direct mail software puts you in control. You will be able to create, manage and track the performance of your direct mail campaigns from start to finish.
Segment your audience, design personalized mail pieces, and set up triggers and notifications based on customer data all within one platform.
Why Automated Direct Mail Matters
In today’s marketing landscape, automation isn't just a luxury — it's a necessity. Automated direct mail allows you to keep up with your customers' needs and behaviors without being slowed by time-consuming manual processes, and ensures your marketing stays consistent, timely and personalized.
The Benefits of Automation
Automating your direct mail campaigns offers significant benefits that extend far beyond convenience. With automated direct mail, you can:
Boost Efficiency
Eliminate manual tasks and reduce the
risk of errors.
Improve Personalization
Use data to send highly relevant,
targeted mailings.
Scale Your Efforts
Adjust campaigns based on your
marketing goals.
Enhance Customer Engagement
Reach your audience at key moments
and important life stages.
Save Time and Resources
Ensure your campaigns run
automatically, 24/7.
Optimize Performance
Track the results of and fine-tune your
campaigns in real time.
Direct Mail Products
The versatility of direct mail products allows you to create and customize the perfect postcards, mailers, letters and other marketing materials to reach your target audiences and meet the specific goals of your campaigns.
Direct Mail Postcards
Postcards are a popular choice due to their simplicity and cost-effectiveness; they are ideal for brief messages or promotional offers and can quickly grab the recipient's attention.
Direct Mail Letters
Letters offer a more personal touch and are often used for more detailed communication, allowing businesses to establish a stronger connection with their audience.
Direct Mail Packages
Packages are employed for high-impact campaigns, providing an opportunity to include promotional items, samples or detailed brochures that can leave a lasting impression.
Direct Mail Mailers
Mailers are a versatile direct mail option that can be used to acquire new customers, offer incentives and upsell existing customers by bundling direct mail with gift cards, coupon and other rewards.
Direct Mail Resource Library
Discover why direct mail marketing remains vital in 2024. Taylor’s study reveals key insights from 220 marketing pros across various industries.
BrandsMart USA partnered with Taylor to boost direct mail ROI using data-driven segmentation and analytics through the Marketing Advantage Program (MA...
Direct mail plays a central role in omnichannel marketing strategies utilizing mail, email, websites, social media and SMS text.
These four healthcare marketing trends are expected to accelerate in 2024 as healthcare marketers seek to improve marketing ROI.
Data analytics powered by AI, omnichannel experiences, sustainability and the USPS Emerging Technology Promotions are direct mail trends to watch for ...
Campaigns see an average 13% increase in campaign ROI when direct mail is part of the mix
Personalization, 6 x 9 postcards and interactivity are 3 key direct mail trends that will shape direct mail strategies in 2022
Frequently Asked Questions
Is direct mail marketing still effective?
Yes, direct mail marketing is still effective in 2024. Direct mail often returns higher response rates compared to click-throughs in digital channels. People also tend to remember physical mail more than digital ads - with the increasing amount of digital ads, direct mail can stand out as a refreshing alternative. In addition, it’s easier than ever for modern direct mail marketing to be personalized and delivered based on demographic, geographic and psychographic data. Best of all, direct mail can be integrated with digital marketing campaigns to enhance campaign performance and provide advantages that digital channels alone cannot.
What are the advantages of direct mail advertising for advertisers?
Direct mail advertising offers several advantages for advertisers. First off, direct mail feels more legitimate than digital advertising. A customer can hold and feel a piece of mail, which increases the feeling of security and reduces skepticism on the part of the customer. Another important advantage of direct mail is its cost-effectiveness. If you’re working on a limited budget and need to see a faster return on investment, using direct mail to advertise is a great choice.
How cost-effective is direct mail marketing?
Direct mail marketing can be highly cost-effective for several reasons. By using refined mailing lists, you can target specific customer personas and demographics. This allows you to create personalized communications that lead to higher response rates and yield a strong return on your investment. The physical nature of direct mail marketing improves brand retention, and with digital marketing spaces becoming more and more crowded, direct mail faces less competition.
How do you launch a direct mail campaign?
There are key steps that must be followed when launching a direct mail marketing campaign.
Whether you want to increase sales, drive brand awareness, generate leads or promote a special offer - or all of the above - determining a clear objective is the first step in developing a direct mail campaign.
Consider factors such as demographics, buying history and customer interests when determining your target audience. Customer data and market research are crucial to establishing these personas and groups and creating your mailing lists.
Next you craft your message. This is all about developing messaging that resonates with your audience and shows respect for their time and attention. A very important part of this process is including a very clear and specific call to action so the reader can take the next step.
Great copy is not complete without an engaging design. Your mailers have to both grab attention and align with your brand identity so they remain fresh in the customer’s mind. High-quality images and clean layouts are steps you can take to make sure your mailers are easy to read.
A great advantage that direct mail has over digital is its versatility. When designing your mail piece, you can choose from a wide range of mail types, including postcards, letters, brochures, packages and more. In addition, you can choose the size and shape of these direct mail pieces, resulting in a design that best matches your brand voice and message, and is best-suited for your budget and marketing goals.
In choosing a professional print partner to produce your direct mail, several things must be considered. First, you have to ensure they have the print technology and expertise to accurately produce your design. Second, verify they have relationships with mailing service providers that can help you benefit from discount options.
Your print partner should also be able to assist you with tracking and measuring the results of your campaign. This includes campaign tracking dashboards and custom QR codes and URLs included on your mailers. This will enable you to adjust campaigns in real time and analyze data to determine what worked and what did not.
You will be able to use these findings to complete your follow-up processes with potential leads and customers. Staying in touch with them after the campaign concludes can help convert their interest into sales and build stronger customer relationships.
How do you design a successful direct mail flyer?
The main goals of a successful direct mail flyer are grabbing attention and driving action. Here are some key steps you need to follow to do this.
Each direct mail flyer you send should have a clear objective. Before writing copy or designing graphics, define the goals you want to achieve.
Next up is making sure you know your audience. This allows you to create a flyer that meets their preferences and clearly speaks to their needs and pain points through both design and copy.
Your copy should be concise and make the most of the space you have available. This includes crafting a compelling headline and following it up with engaging body copy that is clear and to the point. The piece should end with a distinct call to action that makes it clear to the reader what the next steps are.
Your design should feature high-quality images that are relevant and appealing to your audience while maintaining a clean layout with plenty of white space to enhance readability.
Personalize your direct mail flyers when possible. Speaking directly to the reader can significantly increase engagement and response.
Incorporating branding where appropriate will help build brand recognition and trust with your audience, and including contact information will make it easy for recipients to get in touch.
How do you create a direct mail postcard?
The main goals of a successful direct mail postcard are capturing attention and moving recipients to take action. Here are some key steps you need to follow to do this.
Each postcard you send should have a clear objective. Before writing copy or designing graphics, define the goals you want to achieve.
Next up is making sure you know your audience. This allows you to create a direct mail postcard that meets their preferences and clearly speaks to their needs and pain points through both design and copy.
Your copy should be concise and make the most of the space you have available. This includes crafting a compelling headline and following it up with engaging body copy that is clear and to the point. The piece should end with a distinct call to action that makes it clear to the reader what the next steps are.
Your design should feature high-quality images that are relevant and appealing to your audience while maintaining a clean layout with plenty of white space to enhance readability.
Personalize your postcards when possible. Speaking directly to the reader can significantly increase engagement and response.
Incorporating branding where appropriate will help build brand recognition and trust with your audience, and including contact information will make it easy for recipients to get in touch.
How should you follow up on direct mail advertising?
Following up on direct mail advertising is vital if you want to maximize the effectiveness of your marketing. Here are some steps you can take to ensure a successful follow-up.
Outlining a follow-up timeline lets you decide on follow-up activities based on the delivery times of your direct mail. This will ensure you don’t contact the recipient too early or too late.
The first step should be confirming receipt with the recipient. Delivery tracking tools can help you verify if your mail has been received.
Crafting personalized follow-up messages, such as emails or calls, is a great way to keep the recipient’s interest. These should explain the direct mail piece and why you sent it.
Continue to use multiple channels of communication when following up with your audience. This omnichannel approach can include emails, social media messages and even additional pieces of direct mail.
Make sure each follow-up effort provides additional value. Each time you interact with a potential customer, you should provide more information, special offers or useful resources. This keeps engagement high and encourages responses.
Each follow-up action will provide customer data that you can use to refine your strategy and improve future campaigns. It is important to track and analyze these results.
How do you use a qr code in a direct mail letter?
Adding QR codes to your direct mail can significantly enhance engagement with your audience. Including QR codes, or personal URLs (PURLs) can link physical and digital marketing together and increase the effectiveness of your campaigns.
QR codes can be used to prompt the recipient to take a variety of actions in order to increase engagement. This includes taking recipients to a custom landing page, giving them a coupon to redeem, having them sign up for further updates, prompting them to watch a video and more.
A QR code generator can be used to create your custom code, allowing you to choose the design, color and logos. The location of your QR code should be taken into consideration when designing your direct mail piece. It should be in a prominent location where it’s easily seen.
It’s best to pair a compelling call-to-action with your QR code to encourage scanning. Whether it’s a website with more information, a video or a discount offer, be sure to clearly communicate to the recipient what your QR code is offering.
In addition to increasing customer engagement, QR codes are another effective tool you can use to track and analyze response rates. This is another set of data you can use to gain insights and measure the effectiveness of your marketing campaigns.
What day is the best for advertisers to send direct mail?
The days you choose to send your direct mail can affect response rates and the overall engagement with your campaigns.
The best days to send direct mail are Tuesday, Wednesday and Thursday. Using the middle of the week to deliver direct mail pieces is proven to be the most effective because people are more likely to pay attention to their mail as part of their work routine.
Of the three, Tuesday is considered to be the best day, as it avoids the Monday rush and gives recipients the rest of the week to respond.
It’s best to avoid sending direct mail on Fridays, Saturdays and Sundays. People are generally less focused on their mail over the weekend and are more likely to discard it without reading.
Taylor will give you the resources you need to grow your customer base,
increase revenue and build brand loyalty.