"Patients are customers, so they have a choice. If you told me 10 years ago that you get reviewed as a healthcare system, I would have said that's not a thing! But we need to think holistically about the patient experience."
In this episode, Kris Seymour, Transformation Director at WellStar Health System reveals how gamification and social interaction are transforming patient engagement while keeping experiences seamless.
Some highlights:
• Using gamification to motivate healthy behaviors
• Creating experiences that meet patients where they are
• Addressing health disparities through digital tools
• Rethinking broken processes in healthcare today
Find Kris's work at www.wellstar.org
#healthcareinnovation #digitalhealthrevolution #gamification #patientengagement #digitaltransformation
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The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.
About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural and surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, contactless patient check-in and more.
Learn more at taylor.com/digital-healthcare
The Digital Healthcare Experience Podcast
Powered by Taylor Healthcare
Produced by Naomi Schwimmer
Hosted by Chris Civitarese
Edited by Eli Banks
Music by Nicholas Bach
