Healthcare Forms Automation Software

Expand the reach
and capabilities of
your EHR.

With iMedHealth, Taylor Healthcare provides hospitals and health systems with a single source of digital solutions that improve patient-provider communication and systemwide performance.

Patient Consent Software
EHR Downtime Systems
Medical Forms Automation
Patient Engagement Solutions

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Taylor Healthcare is a leading healthcare solutions consultant and
partner to many of the most recognizable health systems in the industry.

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Digital Solutions Designed to Enhance Your EHR

iMedHealth is a single cloud-based platform that
seamlessly integrates with your EHR.

iMedHealth provides you with a suite of digital solutions
that enhance informed consent, streamline downtime
operations, and bolster patient education and engagement.

iMedHealth EHR-Integrated Solutions

iMedConsent™

Informed Consent

Digital informed consent documentation that improves patient-provider communication.

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iMedContent

Consent Forms Library

Digital clinical forms library with more than 5,000 treatments and procedures.

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iMedEngage

Mobile Signature Capture

Taylor’s patented HIPAA-compliant mobile signature capture technology.

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iMedDowntime

EHR Downtime Solutions

Ensures uninterrupted document access and management during all downtime situations.

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iMedAutomate

Document Automation

Streamlines the management of clinical, administrative and departmental documentation.

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iMedInterpret

Interpretation Services

Provides 24/7 access to interpretation services in more than 200 languages.

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Connect your EHR to iMedHealth

Straightforward Integration and Interoperability

iMedHealth integrates with all major EHR systems, allowing you to access its
full suite of solutions directly within your existing workflows. With real-time
data exchange between iMedHealth and your EHR, you can manage patient
information and complete essential tasks without switching platforms.

EHR System Integration

Regardless if you're a large healthcare system or a single doctor’s office, the installation and integration of iMedHealth is scalable to your requirements.

iMedHealth seamlessly integrates with your existing EHR, allowing you to navigate between your system and the information housed in iMedHealth with ease.

It will feel as though it was part of your EHR all along.

EHR Interoperability

iMedHealth is embedded within your EHR and launches in a browser-in-browser style, allowing you to access its solutions and information without leaving your EHR or opening a new browser window.

Updates in iMedHealth are automatically stored within patient records in your EHR, ensuring that informed consent, patient education, downtime preparedness and other workflows are not disrupted.

Challenges Facing the Healthcare Industry

Healthcare software, technology and document automation has made
considerable progress. EHRs have digitized most of the structured workflows
and documentation requirements for patient care. Even with these advances,
hospitals and health systems still face a variety of challenges.

Uneven Workflows

Several key areas in the healthcare industry remain disjointed and often paper-based.

Patient Portal Adoption

Patient portal adoption continues to be fragmented among patient groups.

Ransomware Threats

Ever-present ransomware threats mean health systems must prepare for longer EHR outages

Digital Engagement

Healthcare remains behind other industries with multimedia, video and digital communications.

Ethical & Legal Concerns

Rapidly changing technology is challenging the status quo of ethical and legal considerations.

Patient-Provider Communication

Patient-provider communication is always crucial to patient satisfaction and risk reduction.

How iMedHealth Improves Healthcare Workflows

Taylor Healthcare’s iMed enhances the patient-provider relationship and reduces malpractice risks by digitizing the informed consent process.

What you need is a single healthcare partner with an integrated solution that works with your EHR across both paper and digital forms.

Taylor Healthcare is that partner, and iMedHealth is the comprehensive suite of digital healthcare solutions that can improve your digital forms automation, patient-provider communication and operational efficiency.

A seamless, integrated approach to patient care.

Pre-Visit

Reduces Administrative Load: Patients complete intake forms in advance, saving staff time on paperwork.
Improves Patient Preparedness: Welcome materials ensure patients arrive informed and ready.
Streamlines Informed Consent: Patients can pre-read consent forms, speeding up in-office processes.

In-Visit

Increases Efficiency with Digital Forms: Patients can sign consent documents on their devices, reducing paperwork delays.
Ensures Language Inclusivity: Documents and materials are provided in the patient's language, reducing communication errors.
Maintains Care Continuity: iMedHealth ensures access to clinical documentation and patient IDs, even during EHR downtime, preventing disruptions.

Post-Visit

Simplifies Discharge Instructions: Patients receive digital postoperative instructions and rehab recommendations on their preferred device.
Engages Patients in Ongoing Care: Follow-up surveys and care instructions keep patients engaged, improving outcomes and reducing readmissions.

Informed Patient Consent Solutions

Your informed consent process influences everything from patient satisfaction and legal risk to revenue. The far-reaching impacts are too important to hospital operations to keep relying on paper-based processes.

Electronic informed consent technology greatly enhances patient-provider communication and joint decision-making, and empowers patients to advocate for their own health.

Informed Consent with iMedConsent™

Enhanced Communication

Taylor Healthcare’s iMedConsent software
enhances the patient-provider relationship and
reduces malpractice risks by digitizing the
informed consent process.

Patient-Specific Consent Forms

With iMedConsent, physicians can tailor consent
forms in advance for each patient, ensuring the
information is relevant and specific to their needs.

Patient Satisfaction and Convenience

Patients have the flexibility to review and sign
consent documents digitally from anywhere, on
any mobile device, providing ample time for
informed decision-making.

Trusted by more than 250 health systems, including the U.S. Department of Veterans Affairs.

Risk Management

Informed consent documents are never lost or misplaced.

Patient Satisfaction

Patients can sign informed consent documents from anywhere with their own mobile devices.

Regulatory Compliance

Consistent information is used in consent processes by all providers and facilities.

Operational Efficiency

Operating rooms do not sit unused while consent forms are located.

Digital Informed Consent Forms Library

iMedConsent utilizes a curated content library called iMedContent that provides comprehensive clinical information for more than 5,000 treatments and procedures.

Direct integration into Epic and CERNER/Oracle.
Customizable patient-specific informed consents describing procedures and treatments in detail, benefits, risks, alternatives and more.
New procedures and treatments are added to the library as innovations occur.

Optimized for best practice patient literacy objectives and available in English, Spanish, Arabic, Chinese, Dutch, French, German, Hindi, Italian, Malay, Portuguese, Thai, Vietnamese and more.
A dedicated content team regularly reviews existing content to ensure accuracy.

Mobile Signature Capture for Informed Consent

Enable shared decision-making from anywhere. A key feature of iMedConsent is iMedEngage, which includes Taylor Healthcare’s patented, HIPAA-compliant mobile signature capture technology.

Patients can fill out intake forms ahead of their visit.
Patients can review and sign informed consents from their own mobile devices.
The need to invest in hospital-owned signature devices is reduced.
There are no apps to download or new passwords to remember.

Telehealth-Enabled

Telehealth is an integral part of healthcare. It enhances patient satisfaction and helps physicians deliver faster care. That’s why iMedConsent is a completely web-based application.

Available in software-as-service (SAS) configurations.
Interfaces with most EHR and document management systems.
Patients interact with physicians and provide consent using their own digital devices.
No office visits are necessary.

Patient Education and Engagement Solutions

As patient-as-consumer preferences shift, it’s extremely important for
healthcare providers to use as many media forms as possible to educate and
engage patients, and do so in their preferred channel of communication.

Patient-Provider Communications Challenges

When it comes to patient education and engagement solutions, the healthcare industry is
still finding its way in the digital landscape. This is why iMedHealth is designed to be a
digital distribution platform that serves as a complement to patient
portals and patient information access.

Health Literacy

One of the challenges for healthcare providers is increasing patient health equity. Health equity is the opportunity and ability to find, understand and use health information and services to make the best decisions for themselves and others.

A foundational aspect of health equity is strong patient literacy. Good outcomes are contingent on patients understanding their provider’s recommendations on procedures and treatments.

iMedHealth: Bridging the Gap to Health Equity

General healthcare forms are often lacking when it comes to considering patient health and cultural literacy.iMedHealth improves shared decision-making through clear, culturally sensitive digital consent forms that empower patients to make informed decisions about their care.

Documentation in the patient’s preferred language

Help patients understand procedure risks

Complex medical terms made easy-to-understand

Close the loop regarding follow-up care

Patient-friendly and physician-focused content

Win/win outcomes for both patient and provider

Interpretation Services

Clear communication with every patient is crucial to strong patient engagement and satisfaction. For more than 20 years, Taylor Healthcare has been committed to ensuring expert translation services are available.

iMedInterpret makes it easier than ever to provide patients with accurate translations of physicians’ written and digital documentation, care instructions, and more.

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Comprehensive Access

Available 24 hours a day, 7 days a week, 365 days a year
Remote and over-the-phone interpretation
Translation into 200 languages
Patient education materials provided in the patient’s preferred channel
100% HIPAA, CMS and ADA compliant

How iMedHealth Drives Digital Adoption

When you use iMedHealth, you're also promoting the adoption of digital
services to your patients. Whether you are trying to increase patient portal
adoption or are using other communication methods to digitally engage with
patients, iMedHealth supports both efforts.

Raising Digital Engagement with Patients

Digital Intake and Consent Forms

Documentation can be filled out ahead of appointments and procedures, giving patients the time they need to fully review and understand the information.

Patient-Specific Multimedia

Materials including videos, text messaging and other digital multimedia as well as mail, documents and handouts can be customized for each patient.

Digital Document Library

Access to thousands of digital patient education documents including anatomical images, pre-procedure and discharge instructions, and drug monographs.

Supporting Patient Portals

If your organization is using a patient portal, iMedHealth can help you get more patients to
sign up. Research shows that patients prefer online and mobile solutions when it comes to
interacting with their healthcare providers.

Increase Patient Portal Access

iMedHealth solutions can be used as gateways to your patient portal, using links to promote your portal and giving patients who have not yet opted in opportunities to sign up.

Structure Information

While patient portals house patient health records, there are still some forms that don’t quite fit in that structure. iMedHealth can serve as a digital platform for these forms.

Enhanced Communication

Patient portals help patients and physicians interact without extra office visits. iMedHealth furthers this flexibility with digital documentation that can be reviewed at home.

Healthcare Forms Automation

iMedHealth features a web-based application called iMedAutomate.
iMedAutomate streamlines the creation and management of clinical,
administrative and departmental documentation.

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Healthcare Document Management

iMedAutomate uses a workflow engine that helps you create and manage content. It's an easy-to-use intuitive system that accelerates the development, approval and updates of both electronic and paper forms.

Identify exact roles and a content approval hierarchy
Define form and content design as well as change and approval workflows
Speed up document and content turnaround through multiple process owners
Ensure compliance clinical content creation and change management policies

Medical Forms Automation Services

While iMedHealth can completely eliminate paper through purely digital forms in many instances, certain documents will need to remain paper-based.

iMedAutomate provides an enterprise library for documents, organized in a customizable folder hierarchy. Users are able to print patient-specific documents on-demand at the point-of-care merged with patient demographics and barcodes.

Significantly reduces costs on preprinted forms and patient ID labels
Improves version control and compliance
Supports The Joint Commission, DNV GL NIAHO® and ISO 9001 standards
Streamlines workflows, giving more time to clinicians for patient care

EHR Downtime Systems Solutions

EHR unavailability will occur sometime in a healthcare environment. It’s not a matter
of if, but a matter of when. Each situation represents hazards that directly affect
patient care and physicians’ ability to provide it.

$20 Billion: How much hospitals spend
yearly on EHR downtime.

iMedDowntime is your solution.

iMedDowntime can be added to
iMedAutomate to provide robust and resilient
downtime contingencies for clinical
documentation processes within the EHR,
ensuring uninterrupted care and operations.

EHR Downtime Contingency Planning

iMedDowntime Benefits

iMedDowntime allows for your document library to be accessed on local workstations throughout the health system. Users can access compliant downtime versions of clinical forms without needing to stock costly and often-out-of-date downtime preprinted forms.

Solutions for Every Downtime Situation

Enhance patient safety and care by being prepared for and defending against any type of outage.

Ransomware threats and attacks
Total power outages
CPOE, ADT or entire network outages
Natural disasters
Outages that last weeks instead of days or hours

EHR unavailability and outages can lead to increased risks across the entire healthcare organization.

Cybersecurity Threats

Continue to function efficiently and effectively while resolution is sought.

Patient Safety

Eliminate the risk that invariably comes with handwritten wristbands, labels and orders.

Operational Efficiency

Treat patients without the need for overtime and manual workarounds.

Systemwide Standardization

Reduce obsolescence by making pre-printed forms and documents unnecessary.

Healthcare Security and Compliance

Taylor Healthcare’s deep knowledge of industry-specific regulations helps you
eliminate risk of non-compliance fines and legal ramifications.iMedHealth ensures secure, compliant processes with advanced solutions
tailored to healthcare needs.